orders.aefactoryservice.comSears Home Services

Appointment Lookup 802-552-4364 Schedule Now Repair Home Warranty Home Improvement CleanMaintain Shop Parts Resource Center Repair Home Warranty Home Improvement CleanMaintain Shop Parts Resource Center Appointment Lookup 802-552-4364 Schedule Now Get in-home repair, quick We're in your neighborhood and we'll fix it, no matter where you bought it. Call (802) 552-4364 or schedule online now. Schedule Now Do you have a home warranty or protection agreement? HAPPY CUSTOMERS Average of 4,000,000+ homes serviced/year. Over 1,000,000 5-star ratings. FLEXIBLE SCHEDULING Available 6 days a week in most areas. EXPERT TECHNICIANS 2,500+ manufacturer-trained technicians with an average of 10+ years of experience. QUALITY PARTS FOR HUNDREDS OF BRANDS Repairs for most major brands, no matter where you bought it. How it works 1. BOOK ONLINE IN LESS THAN 1 MIN. Schedule Now Tell us what the problem is, and we'll find a local technician to fix it as soon as possible—sometimes the same day. 2. YOUR LOCAL TECHNICIAN IS ABOUT TO ARRIVE. We send alerts, so you'll know when our expert repair technician will be at your door. HVAC MAINTENANCE Regular annual maintenance is important to make sure your hvac stays in peak performance shape. If your hvac is broken, please visit our hvac service repair page. Learn more about hvac maintenance Schedule Now RIDING MOWER MAINTENANCE Regular annual maintenance is important to make sure your riding mower stays in peak performance shape. If your mower is broken, please visit our riding mower repair page. Learn more about riding mower maintenance Schedule Now BUNDLE ON CLEANMAINTAIN Extend the life of your appliances with routine maintenancesave when you bundle. SAVE 25%* LAUNDRY APPLIANCES $149.99 Keep your laundry spinning with cleaning and maintenance for your washer and dryer. Add CleanMaintain SAVE 40%* KITCHEN APPLIANCES $179.99 Keep your kitchen humming with cleaning and maintenance for your refrigerator, dishwasher and range. Add CleanMaintain SAVE 50%* KITCHENLAUNDRY APPLIANCES $249.99 Five appliances, one great price. Includes maintenance and cleaning for three kitchen appliances and two laundry appliances. Add CleanMaintain Tax and all parts and labor for repairs (if needed) are extra. Savings are obtained with multiple appliance packages vs. the individual regular price of $99.99 each. SEARS HOME SERVICES We're more than just repairs. Discover all the services we offer for your home: HOME WARRANTY Protect your home's appliances and systems Learn More APPLIANCE PARTS Shop 3 million+ parts. Lookup 50,000 manuals Learn More HOME CLEANING Air duct, carpet and upholstery cleaning experts Learn More HOME IMPROVEMENT We install everything from heatingcooling systems to garage doors Learn More Join the Team We currently have multiple openings for Appliance Service Technicians in locations across the country. If you have the skills to repair Washers, Dryers, Ovens, Dishwashers, Refrigerators or HVAC equipment, we’d like to talk with you. Learn More FIVE STAR SERVICE View All Reviews With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it. He was knowledgeable and fast He came promptly, identified the problems and fixed my riding mower Daniel C, Marietta, GA May 06, 2024 Another 5 star experience Professional, respectfula pleasure to deal with. Very pleased and thankful for his assistance. Carrie B, Medford, NY May 01, 2024 Outstanding employee Mark is knowledgeable. I would HIGHLY recommend him as an asset to your company. He was the initial tech in my repair. He was the one who, 131 days later, yes you read that correctly -131 days- to pick up the parts that were unable to be used. I'm impressed with Mark. HOWEVER, Your company, on the other hand, is a disaster. From your bot voice to your phone system, to your overseas operators who may speak English but do not understand English, to your overpriced and underwhelming inventory of replacement appliances. You have no customer service. No one can speak to supervisor. And every little step takes 72 hours. Your communication between and within your departments is horrendous. You purposely do not want anyone to speak with an American based associate. One person in charge of a repair from start to finish could have realized a problem 2 1/2 months ago. 4 damaged in transit tub assemblies and 4 months later you had a light bulb moment. Congratulations TRANSFORMCO., you've lost my trust. But you don't care. Your customers are not important. Only their money. Stephen T, Freehold, NJ April 30, 2024 Professional and compassionate Technicians are great. Takes a long time on the phone to get an appointment but the technician service is excellent. Nancy A, Murrieta, CA April 29, 2024 Dish washer Always excellent service by Mr. Vic He always do a excellent job on all my appliances Demetral R, Mesquite, TX April 23, 2024 Dishwasher Repair Pleasant and professional. Did not rush through the job and made sure the appliance was repaired before leaving. Deann J, Detroit, MI April 22, 2024 Review of Hercules P Hercules was on time and as he always has been very courteous. He is knowledgeable and careful with my appliance. He completed the part installation and left everything in place. I wish it was possible to have Hercules every time I need service. John F, Alta Loma, CA April 19, 2024 Great service Tech. As great as Glenn is, I am not happy with Sears Home Service. I had to wait beyond what I deem a reasonable time. If it had been a freezer, all would have been lost, and you don't cover loss. Scott O, Valencia, PA April 17, 2024 Service tech Very knowledgeable Very professional and on time Great guy to work with Melanie G, Rockport, TX April 17, 2024 Service Jonathan, the technician did a quick and efficient job with the reparation of the refrigerator. However, I also have an upright freezer that is supposed to be repaired. I received the parts already. I have tried to contact someone in Sears repair to let them know, but all I get is the automated system that tells me I have an appointment on April 8th. That date has already passed and I'm still waiting for someone to install the parts. I've tried various times to speak to a human, but all I get it the system that is not helpful. Samuel C, Canovanas, PR April 15, 2024 Owner Mr Abdul was Very professional man and kind we happy with his service. Antonio R, Hyattsville, MD April 14, 2024 Clothes dryer Ben was awesome! He was on time and fixed the problem quickly! Harold P, Myrtle Beach, SC April 12, 2024 Quick and efficient service The servicemen was very quick in identifying the probkem and recommending a solution. Overall, I am very pleased with the service. YMM, Spring Hill, FL April 12, 2024 Best Service and Diagnosis I've had several service calls in almost 3 years. Trying to fix my ice Maker on. My refrigerator purchased that Sears . The technicians came and went ordered. I'm sure several thousand dollars worth of parts and could never fix the issue period the new company sears contracted to comma what's the best. They were able to diagnose the Problem in the first visit. They ordered the part, came back to install, And the ice maker worked, the first time in almost three years. I am very grateful. The new contracted company was able to solve the problem. if Sears had contracted to them in the first place, it would not have taken 3 years to fix the issue. Anthony S, Seattle, WA April 11, 2024 Excellent service very efficient and explained everything well. very quick and had the correct parts with him Sandra C, Gatesville, TX April 09, 2024 Ice maker ( repair ) replacement Niles rovided excellent evaluation of the problem and correction to the issue to have the refrigerator making ice again Ron D, Houston, TX April 08, 2024 Refrigerator Appreciate the professional, courtesy, kindness from your service representative Lew snd would love to have him...